Supply Chain Resilience and Operational Performance: The Role of Digital Technologies in Jordanian Manufacturing Firms

Alkhatib, Saleh Fahed and Momani, Rahma Asem (2023) Supply Chain Resilience and Operational Performance: The Role of Digital Technologies in Jordanian Manufacturing Firms. Administrative Sciences, 13 (2). p. 40. ISSN 2076-3387

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Abstract

This study aims to analyze the relationship between supply chain resilience (SCR) practices and operational performance and the moderating role of digital technologies in Jordanian manufacturing firms. A descriptive-analytical approach was adopted using a questionnaire based on the study model and previous related literature. Four hundred supply chain (SC)-related managers within seventy-one firms were reached to collect the needed data; three hundred and seventy-two complete questionnaires were analyzed. The results revealed that the level of SCR practices and operational performance was high; SCR (with its sub-dimensions: SC agility (SCA), SC flexibility (SCF), and SC collaboration (SCC)) had a significant positive relationship with operational performance; and the appropriate use of digital technologies had a significant moderating impact on the aggregate level of the SCR–operational performance relationship. Finally, research limitations, practical implications, and future research conclude this study.

Item Type: Article
Subjects: East India Archive > Multidisciplinary
Depositing User: Unnamed user with email support@eastindiaarchive.com
Date Deposited: 18 May 2024 08:53
Last Modified: 18 May 2024 08:53
URI: http://ebooks.keeplibrary.com/id/eprint/1628

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